Delta airlines

Seriously, this airline is horrible. I travelled to Aruba a few months ago and we had to stay the night in Georgia because of their problems. We always leave early in the morning and we got there on time to check in. The first problem was there was no one there to help us check in. We finally got our bags checked and through security. They boarded the plane on time then the pilot announced that the planes water system is frozen. We waited on the plane for at least an hour waiting for them to try to drain the water out of the system. The pilot blamed the cold weather for the airlines mistake of not emptying the water the night before. We boarded and der-boarded twice before taking off. It was another four to five hours to board again since there were other systems that weren't working on it either. Delta made everyone on that plane miss any connecting flights that they had. When we got to Georgia, there was only one person at the help desk that knew what he was doing. He got us on a flight to Aruba that day, but when we got to the terminal the lady wouldn't take the time to look up our names. She ran and shut the gate door in our faces. The guy that helped us before at least got us a free hotel room for the night and overnight kits. He was the only person that was very competent of the whole airline staff. My family will never fly delta again. My father even wanted to go home instead of on our trip.

This morning I heard a father had to pay 88 dollars to sit next to his four year old daughter on a delta flight. The flight had many empty seats, it would have been easy to move a couple adults around. Who wouldn't move so a 4 year old girl could sit next to her father?